Results-driven Software Developer with 3+ years of experience specialising in AI-powered applications,
enterprise CRM platforms, and full-stack web development. Passionate about building intelligent systems that
solve real-world problems — from live chat bots to large-scale CRM customisations.
🤖 AI & Automation
🧠 Multi-Model AI Chat Agent
Enterprise-grade conversational AI agent using Claude & OpenAI APIs with LangChain
orchestration, context memory, and seamless Zoho CRM integration via n8n workflows.
Claude AIOpenAI
APILangChainn8nZoho CRM
💬 Gemini Live Chat — GeM Portal
AI-powered live chat system for TCS GeM portal featuring real-time NLP responses,
WebSocket architecture, and automated ticket routing.
PHPNode.jsGemini APIWebSocket
⚡ AI Workflow Automation Suite
End-to-end business process automation connecting CRMs, email, WhatsApp, and
internal tools using Make.com, Zapier, and Pabbly Connect — reducing manual effort by 70%.
Make.comZapierPabbly Connectn8nWhatsApp API
🤖 GPT-Powered Customer Support Bot
Deployed an OpenAI ChatGPT-based support chatbot trained on product documentation,
integrated with Zoho Desk for intelligent ticket deflection and live escalation.
OpenAI APILangChainPythonZoho DeskReact
🔗 CRM & Integration
📒 QuickBooks → Zoho Books Integration
Bi-directional sync between QuickBooks Online and Zoho Books — automating invoice,
payment, contact, and tax data flow in real time with conflict resolution and error logging.
Zoho BooksQuickBooks
APIPythonn8nREST APIs
📊 ConnectPro CRM Platform
Full-featured lead engagement CRM with WhatsApp Business API, automated follow-up
sequences, Vtiger pipeline customisation, and Zoho Creator no-code extensions.
PHPPythonWhatsApp APIVtigerZoho Creator
☁️ Zoho Catalyst Serverless App
Built serverless functions on Zoho Catalyst to process form submissions, trigger
AI enrichment via OpenAI, and push structured data into Zoho CRM automatically.
Zoho CatalystDelugeOpenAI APIZoho CRM
🚂 Sonacomstar Railway CRM
Comprehensive ticket and workflow management system built for Sona BLW railway
operations, deployed on AWS EC2 with Docker containerisation.
PHPLaravelMySQLDockerAWS
EC2