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Sachin Kushwaha

Sachin Kushwaha

Software Developer · 3+ Years
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Professional Summary

Results-driven Software Developer with 3+ years of experience specialising in AI-powered applications, enterprise CRM platforms, and full-stack web development. Passionate about building intelligent systems that solve real-world problems — from live chat bots to large-scale CRM customisations.

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Work Experience
Software Developer
2022 – Present
Yugox Pvt Ltd
  • Developed AI-powered live chat application for TCS GeM portal
  • Integrated Gemini API for intelligent NLP-driven responses
  • Implemented WebSocket architecture for real-time communication
Full-Stack Developer
2021 – Present
Freelance / Client Projects
  • Built 12+ custom web applications across diverse industries
  • Developed lead engagement systems with WhatsApp Business API
  • Delivered Zoho CRM & Vtiger customisations for enterprise clients
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Key Projects
🤖 AI & Automation
🧠 Multi-Model AI Chat Agent
Enterprise-grade conversational AI agent using Claude & OpenAI APIs with LangChain orchestration, context memory, and seamless Zoho CRM integration via n8n workflows.
Claude AIOpenAI APILangChainn8nZoho CRM
💬 Gemini Live Chat — GeM Portal
AI-powered live chat system for TCS GeM portal featuring real-time NLP responses, WebSocket architecture, and automated ticket routing.
PHPNode.jsGemini APIWebSocket
⚡ AI Workflow Automation Suite
End-to-end business process automation connecting CRMs, email, WhatsApp, and internal tools using Make.com, Zapier, and Pabbly Connect — reducing manual effort by 70%.
Make.comZapierPabbly Connectn8nWhatsApp API
🤖 GPT-Powered Customer Support Bot
Deployed an OpenAI ChatGPT-based support chatbot trained on product documentation, integrated with Zoho Desk for intelligent ticket deflection and live escalation.
OpenAI APILangChainPythonZoho DeskReact
🔗 CRM & Integration
📒 QuickBooks → Zoho Books Integration
Bi-directional sync between QuickBooks Online and Zoho Books — automating invoice, payment, contact, and tax data flow in real time with conflict resolution and error logging.
Zoho BooksQuickBooks APIPythonn8nREST APIs
📊 ConnectPro CRM Platform
Full-featured lead engagement CRM with WhatsApp Business API, automated follow-up sequences, Vtiger pipeline customisation, and Zoho Creator no-code extensions.
PHPPythonWhatsApp APIVtigerZoho Creator
☁️ Zoho Catalyst Serverless App
Built serverless functions on Zoho Catalyst to process form submissions, trigger AI enrichment via OpenAI, and push structured data into Zoho CRM automatically.
Zoho CatalystDelugeOpenAI APIZoho CRM
🚂 Sonacomstar Railway CRM
Comprehensive ticket and workflow management system built for Sona BLW railway operations, deployed on AWS EC2 with Docker containerisation.
PHPLaravelMySQLDockerAWS EC2
Technical Skills
Backend
PHPPythonLaravelDjango
Frontend
JavaScriptReactHTML/CSS
AI & LLMs
OpenAI / ChatGPTClaude AIGemini APILangChain
AI Chatbot Dev
AI Chatbot DevAI Workflow Automation
Automation Platforms
n8nZapierMake.comPabbly Connect
Zoho Ecosystem
Zoho CRMZoho BooksZoho CreatorZoho CatalystDeluge
Other CRM
VtigerQuickBooks
Cloud & DevOps
AWSAzureDockerLinuxGit
Databases
MySQLMongoDBPostgreSQL
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Education
🏛️
MCA
Gurugram University
2024–2026
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BCA
Sanskriti University
2021–2024
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At a Glance
3+
Years Exp.
20+
Projects Built
8+
AI Integrations
25+
Tech Stack