Sachin Kushwaha
AI Automation Engineer · 3+ Years
Professional Summary
Results-driven AI Automation Engineer with 3+ years of experience building Python-first AI products, enterprise CRM ecosystems, and scalable full-stack applications. I specialize in agentic AI systems, workflow automation, and business-grade integrations that deliver measurable operational impact.
Work Experience
Software Developer
2022 – Present
Yugox Pvt Ltd
- Engineered AI-powered chat and workflow systems using Python, Gemini, Claude, and OpenAI APIs
- Built and deployed enterprise CRM automation for Zoho and Vtiger with advanced role-based workflows
- Implemented real-time communication architecture, RAG-style retrieval flows, and multi-step automation
Full-Stack Developer
2021 – Present
Freelance / Client Projects
- Delivered 25+ client-focused products across AI automation, CRM engineering, and full-stack SaaS
- Created AI agent workflows with LangChain, LangGraph, CrewAI, AutoGen, and n8n orchestration
- Integrated APIs across CRMs, voice tools, payment platforms, and cloud infrastructure
Key Projects
🤖 AI & Automation
🧠 Multi-Model AI Chat Agent
Enterprise-grade conversational AI agent using Claude & OpenAI APIs with LangChain
orchestration, context memory, and seamless Zoho CRM integration via n8n workflows.
💬 Gemini Live Chat — GeM Portal
AI-powered live chat system for TCS GeM portal featuring real-time NLP responses,
WebSocket architecture, and automated ticket routing.
⚡ AI Workflow Automation Suite
End-to-end business process automation connecting CRMs, email, WhatsApp, and
internal tools using Make.com, Zapier, and Pabbly Connect — reducing manual effort by 70%.
🤖 GPT-Powered Customer Support Bot
Deployed an OpenAI ChatGPT-based support chatbot trained on product documentation,
integrated with Zoho Desk for intelligent ticket deflection and live escalation.
🔗 CRM & Integration
📒 QuickBooks → Zoho Books Integration
Bi-directional sync between QuickBooks Online and Zoho Books — automating invoice,
payment, contact, and tax data flow in real time with conflict resolution and error logging.
📊 ConnectPro CRM Platform
Full-featured lead engagement CRM with WhatsApp Business API, automated follow-up
sequences, Vtiger pipeline customisation, and Zoho Creator no-code extensions.
☁️ Zoho Catalyst Serverless App
Built serverless functions on Zoho Catalyst to process form submissions, trigger
AI enrichment via OpenAI, and push structured data into Zoho CRM automatically.
🚂 Sonacomstar Railway CRM
Comprehensive ticket and workflow management system built for Sona BLW railway
operations, deployed on AWS EC2 with Docker containerisation.
Technical Skills
Python & Backend
PythonFastAPIDjangoNode.jsPHPLaravel
Frontend
React.jsNext.jsTypeScriptAngularTailwind CSS
GenAI & LLMs
OpenAI GPT-4oClaudeGeminiLLaMAMistralGroq
AI Agents
LangChainLangGraphCrewAIAutoGenOpenAI AssistantsSemantic Kernel
Automation Platforms
n8nMakeZapierFlowiseBotpressActivepieces
Zoho Ecosystem
Zoho CRMZoho FlowZoho BooksZoho
CreatorZoho AnalyticsZoho DeskZia AIDeluge
Other CRM
VtigerOdooHubSpotSalesforcePipedrive
Cloud & DevOps
AWSGoogle CloudDockerGitHub ActionsVercelLinux
Databases & Vector Search
PostgreSQLMySQLMongoDBRedisPineconeChromaDBWeaviate
Voice AI
WhisperElevenLabsDeepgramAssemblyAIVAPIBland AI
Education
MCA
Gurugram University
2024–2026
BCA
Sanskriti University
2021–2024
At a Glance
3+
Years Exp.
25+
Projects Built
40+
AI Integrations
70+
Tech Stack